Every tool your burn program needs
From the resident's first application to the moment your risk level changes, the system handles it — automatically, around the clock.
100% online registration
Residents complete the entire permit process from their couch — application details, staff or landlord approval if you require it, payment, and a downloadable, signature-ready PDF permit.
- Printable PDF permitsgenerated instantly on completion, ready to sign and post
- Approval workflowsoptionally require staff approval — and landlord approval for renters — before a permit is issued
- Tailored to your departmentcollect exactly the data your bylaw requires, nothing more
- Every permit typecampfires, agricultural burns, large burn piles, burn barrels, incinerators and fireworks — plus short-term vacation permits for seasonal visitors
- In-house registrationstaff can register walk-in residents through the same admin panel
An automated phone system that never sleeps
Every system includes a local phone number, hosted entirely in the cloud. Residents call it to hear today's risk level and register their intent to burn — 24 hours a day, without touching your staff.
- Local number includedno setup, no hardware, no phone lines to manage
- Risk status readoutcallers always hear the current burn risk and any restrictions first
- Burn activation by phonepermit holders log their burn in seconds — it lands on the live map instantly
- Keep your numberforward your existing office line to the system and nothing changes for residents
Know who's burning — in real time
Every activated burn is plotted on a live, zoomable map. Before your department responds to a smoke report, one glance tells you whether it's a registered burn or the real thing.
- Live activation mapevery current burn, plotted to the property, updated the moment a resident activates in the app or by phone
- Fewer false alarmsstop rolling trucks — and paging out volunteers — for permitted brush piles
- Full burn historyevery activation logged with who, where and when for reporting and enforcement
- Approved & restricted zonesdefine where each permit type is allowed — the system enforces it automatically
Risk levels & burn bans, everywhere at once
Change the risk level in the admin panel and it changes everywhere — the website, the phone line, the app and outbound alerts. Declare a total ban and burn activations stop cold until you lift it.
- One switchwebsite, phone system and app always agree on today's status
- Complete bansprevent all burn activations during a ban — no exceptions slip through
- Guidelines built incommunicate rules and conditions alongside the risk level
Flexible alerting to every permit holder
Broadcast risk level changes, burn bans, renewal reminders or pricing updates by text message, email, automated phone call or push notification — and filter by geography or permit type so the right people get the right message.
- Four channelsSMS, email, automated voice calls and push notifications, resident's choice
- Smart filteringtarget by location or permit type — alert only the affected area
- Any occasionrisk changes, total bans, season openings, renewals and promotions
Get paid — instantly and securely
Integrated online payments let residents pay by debit, credit or bank account through PayPal, Square, Moneris, Paymentus or UniPay — funds transfer straight to your merchant account the moment the permit is issued.
- Your choice of processorPayPal, Square, Moneris, Paymentus and UniPay are all supported
- Every payment methoddebit and credit cards, bank accounts and PayPal balances
- Free permits supportedissue no-charge permits and the payment step simply disappears
- Top-notch securitySSL everywhere, hosted in a secure data centre with multiple layers of protection
Full control, with a paper trail
The permit is yours to grant — and yours to take away. Revoke a violator's permit in one click, block burns during bans, and keep a complete log of every action for bylaw enforcement.
- One-click revocationviolators lose burning privileges immediately, with the reason logged
- Ban enforcementduring a ban, the system refuses burn activations automatically
- Complete audit logevery permit, activation, alert and revocation — recorded
Talks to Who's Responding
If your department runs Who's Responding — like thousands of responders across North America — permitted burns show up right inside the responder app. A smoke call comes in, and every member instantly sees whether that address has an active, authorized burn.
- Burns in the responder appactive permitted burns visible to your crews before they respond
- Address-awaresee nearby burns and address-specific activity from the control panel
- Stop unwanted responsesfewer trucks rolled, fewer volunteers paged, for fires that are supposed to be burning
See every feature live
A 30-minute demo covers the resident flow, the admin panel and the live burn map.
Schedule a Demo